Frequently Asked Questions
Frequently Asked Questions
The questions drivers ask us most about the shop, how we work and what to expect. Questions about a specific repair are answered on that service page.
About the Shop
Where is AutoTech Clinic located?
We are at 24100 Michigan Ave, Dearborn, MI 48124, on the corner of Michigan Ave (US-12) and Telegraph Rd (US-24) in Dearborn. There is parking on site and we are easy to reach from Dearborn Heights, Allen Park, Taylor, Inkster and Westland.
What are your hours?
We are open Monday to Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 4:00 PM. We are closed Sunday. Call (313) 277-7200 during those hours and you will reach the shop.
Do you offer same-day service?
Most common repairs and all routine maintenance are finished the same day, and many are done while you wait. Brakes, oil changes, batteries, alternators, tires, diagnostics and most cooling and climate work usually go out the same day. Larger jobs take longer, and we tell you the realistic time frame before you leave the car.
Do I need an appointment?
An appointment is the best way to get in and out quickly, and you can request one online or by calling (313) 277-7200. We also take walk-ins for oil changes, tire work and quick checks when the bays allow it.
Do you work on foreign and domestic vehicles?
Yes. We service foreign and domestic cars, trucks, vans and SUVs, including European and Asian models that need manufacturer specific scan tools and service data.
Will you quote the work before you do it?
Always. We inspect, explain what we found and give you a price before anything is taken apart. Nothing gets repaired without your approval, and if we find something extra once the job is open, we stop and call you.
Are you AAA Approved?
Yes. AutoTech Clinic is a AAA Approved Auto Repair facility, which means the shop is inspected and has to meet AAA standards for equipment, cleanliness, technician training and customer satisfaction.
What forms of payment do you take?
Call the shop at (313) 277-7200 and the front desk will confirm the current payment options before you come in.
Can I wait while my car is serviced?
Yes, for most maintenance and quick repairs. Oil changes, tire work, batteries, alignments and inspections are usually done while you wait. For longer jobs we will tell you up front so you can plan.
How do I know the repair was necessary?
We show you. Technicians take photos of what they find and keep the old parts so you can see them next to a new one. If a repair can safely wait, we will tell you that too, with the reason.
Questions About a Specific Repair
Every service page on this site ends with four to six questions about that exact repair, from how long it takes to what affects the cost. Start with the category closest to what your vehicle is doing.
- Brakes 6 questions answered
- Engine Repair and Diagnostics 6 questions answered
- Transmission and Drivetrain 6 questions answered
- Heating and A/C 6 questions answered
- Cooling System 6 questions answered
- Electrical and Batteries 6 questions answered
- Steering and Suspension 6 questions answered
- Exhaust and Mufflers 6 questions answered
- Tires and Wheels 6 questions answered
- Maintenance and Inspections 6 questions answered
Same-Day Service
Get It Looked At Today.
Call the shop at Michigan Ave and Telegraph, or send a request and we will come back to you with a time.
- Address
- 24100 Michigan Ave, Dearborn, MI 48124
- Hours
- Mon to Fri 8 to 6 · Sat 8 to 4 · Sun closed